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Complaints & Grievances
Complaints & Grievances
This page details the step-by-step process for filing an FNG (parent/student) or GF (public complaints) grievance or complaint with Hallsville ISD, including links to the relevant complaint forms, exhibits, and local policy. Please review this entire page and the related policies.
Step-By-Step Process
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Please try to resolve the issue informally by discussing it first with the campus principal, department head, or relevant administrator. Almost all matters in Hallsville ISD are resolved at this level. We want to work with individuals to solve issues in a direct and timely manner.
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If the issue is not resolved informally, you may file a formal grievance following the procedures below:
Parent/Student Complaint (FNG)
Public Complaint (GF)
Employee Complaint (DGBA)
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If the grievance is not resolved at Level One, you may file an appeal by completing a Level Two report. Please contact Lindsay Slaten, Director of Human Resources, via email at lslaten@hisd.com for the appropriate appeal documents.
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If the student, parent, or community member did not receive the relief requested at Level Two or if the time for a response has expired, the student, parent, or community member may appeal the decision to the Board. Please contact Gwen Walker, Secretary to the Superintendent, via email at gwalker@hisd.com for the appropriate Level Three appeal forms.
Need Assistance?
Make sure to include all relevant details, evidence, and supporting documentation when filing your grievance to ensure a thorough review.
Contact:
Lindsay Slaten
Director of Human Resources
Hallsville ISD
Phone: 903.668.5990 ext. 5235
E-mail: lslaten@hisd.com